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Customer Care & Support

Welcome to our Customer Care & Support Center. We are proud to provide our customers with extensive online documentation and support pages to help with any problem you may encounter. In addition, our 24/7 Live Chat support operators are standing by to provide additional assistance and answer any questions you may have. Please navigate through this support section using the navigation links on the left side of this page.

    Moving / Transferring from other Web Host (ZERO DOWNTIME!) 
This section provides instructions on moving your website to us from your current web host with absolutely no downtime.
 
    Browse Our Online Documentation 
This section provides documentation regarding each aspect of our web hosting operations, including our systems, platforms, and features. Here, you can browse thorough this documentation.
 
    Search Our Online Documentation 
This section provides documentation regarding each aspect of our web hosting operations, including our systems, platforms, and features. Here, you can conduct a thorough search through this documentation.
 
    Download Documentation 
This section allows you to download zipped HTML or PDF formats of our entire online knowledge base for fast offline viewing. All documentation regarding our website hosting and operations is contained within.
 
    Server Information 
This section provides server configuration critical information including our CGI path, Perl, PHP and .NET configurations, custom components to keep your script-based website running flawlessly.
 
    Frequently Asked Questions (FAQ) 
This section allows you to read through our most frequently asked questions and their answers. Most general hosting issues are covered in these FAQ.
 
    Submit Feedbacks 
This section allows you to submit any feedback you may have. Your questions, testimonials, suggestions, and complains regarding our services are all welcome.
 
    Network Status 
This section provides network status updates in real-time. Our network engineers will post details regarding persistent issues as soon as such details become available.
 
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